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The role of customer-to-customer advertising

The role of customer-to-customer advertising has only recently developed as a fully fledged advertising tool for both direct and online media. There are many historical precedents of direct selling – most famously for Tupperware in the United States from the 1950s, where regional agents presented product ranges to their friends in a party-gathering environment. However, customer-to-customer no longer requires gatherings but people with a bond with the brand who are willing to testify to its virtues to friends. In online advertising they aim to enlist the most influential of consumers, the early adopters who are quick to discover and adopt fashionable brands and the best consumer goods available. They are chosen because they are seen as taste-makers, able to influence friends and colleagues because they are regarded as filters for current tastes and trends.

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